This post was originally written for Dorsu and published on their blog. Dorsu is an ethical clothing company based in Kampot, Cambodia. They use factory remnants for their collection of modern essentials for men and women.
I live in Cambodia, where I’ve learned that most non-Americans have never heard of Black Friday. If they have, they either resent us for starting it, or make fun of the silly Americans on TV stampeding a mall.
In 2010, when I still lived in Colorado, I worked the 5 AM Black Friday shift Park Meadows Mall – a monolith in the middle of an affluent suburb in Littleton. Women lined up outside a bag store because the first 100 customers to spend $100+ got a free bag. It’s a sales strategy called upselling, one of several tricks big box stores use to attract huge crowds. They’ll pile it high and sell it cheap, while fooling people with urgency and scarcity (“One-day only deals! Hurry so you don’t miss out!). Realistically, these clearances are grounded in retailers feeling urgency. They need a return on investment for crap products they’ve been sitting on for a year. Cutting prices and offering “free gifts” are, simply, easy ways for them to move inventory.
Fast fashion supply chains use offshore labor to keep their costs down, so we can assume this “free” bag had a $5 landed cost (a generous estimate). They were giving away $500 to make $10,000, which doesn’t factor in customers who spent more than $100 on their qualifying purchase. If a customer’s checkout total was $90, she’d add, say, a $15 coin purse that cost the company 50 cents to make. That’s $15 she didn’t want to or plan on spending, for a “free” bag she doesn’t need.
Black Friday isn’t even the biggest shopping day of the year. December 23rd and 17th experience more foot traffic and sales, respectively, probably because most consumers are like me and wait until the last possible moment to buy gifts. In fact, 8 of the top 10 busiest annual shopping days are within the 10 days before Christmas. Black Friday, as a day, is totally arbitrary. It’s important because we give it importance. Someone, somewhere, decided to slash their prices, creating consumer expectations for discounts, then other businesses had to compete to meet the expectations, then prices are further cut and Black Friday is extended into Thanksgiving in a race to the bottom – every marketing tactic in the book compounded into one day. Participating in Black Friday is marketing’s lowest common denominator – low, low prices and free stff – giving the impression our products are disposable.
As an ethical consumer, I can see my favorite brand’s true colors in how they choose to participate in Black Friday. Therefore, as an ethical business owner, there’s no way for me to take part in a traditional Black Friday sale without being a hypocrite. In 2014 and 2015, Everlane used their profits for wellness programs in their factories, while this year, Patagonia will donate 100% of their sales to grassroots environmental groups. My store, MadeFAIR, is part of Ethical Black Friday with Bead & Reel, when our website will redirect to ethicalblackfriday.com and sell one scarf that was handmade in Cambodia, then donating half our income to The Dressember Foundation.
Millennials are pushing for brands to be ethical. As our buying power increases, there’s been an uptick in start-ups and established brands making corporate responsibility their touchstones. Black Friday is the millennial Rorschach test for brands. Do we trade in our moral compasses for the promise traffic and cash flow, or do we use the day to make a statement about the state of our industry? We chose the latter.